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Blood Test Results Training for NHS Non-Clinical Staff
SE Combined Client - 24th July 2026

7 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	92.9%	(39/42)
Effectiveness of Trainer?	97.6%	(41/42)
Training Materials	85.7%	(36/42)
Enjoyable?	97.6%	(41/42)
Overall Over Four Areas	93.5%	(157/168)

Key Feedback

An excellent , very useful and informative course. I thoroughly enjoyed. gained a better understanding what each test is for - (KC)

I enjoyed the course . I did print the work booklet . But by the end of the session realised somethings maybe were not at basic level so not covered - (GF)

Great trainer. Really informative and really explained everything in plain English and tried his hardest to get everyone to be involved as much as possible. Very friendly and welcoming and made me feel comfortable answering questions whether I knew the answer or not. - (JW)

The trainer was very informative and explained things well. I feel more confident - (TG)

All great. Need to do level 2 now. - (AW)

Fantastic and informative session - (KS)

Essential Communication and Care Navigation Skills
SE Combined Client - 14th May 2026

16 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	93.8%	(90/96)
Effectiveness of Trainer?	93.8%	(90/96)
Training Materials	90.6%	(87/96)
Enjoyable?	88.5%	(85/96)
Overall Over Four Areas	91.7%	(352/384)

Key Feedback

Very informative training - (KD)

Very good course - (KV)

Great delivery by Jacki - (TA)

3 hours is too long - (YE)

Asking more questions, using "I" less and more "we, us" The WH questions - (NI)

Jacki was lovely and very informative. - (KB)

Picked up a lot of useful information. Thank you - (PK)

Thanks - (JF)

Speaker today was very informative and presented perfectly - (LI)

Nothing to comment on - (AF)

Very informative - (SW)

Great course. To the point and lovely instructor. - (CC)

Very engaging training - (JR)

Interesting - (AV)

Level 3 Health Coaching – In-depth Coaching Conversations
Be Well Health Coaching (Wigan) - 15th July 2026

14 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	90.5%	(76/84)
Effectiveness of Trainer?	94.0%	(79/84)
Training Materials	89.3%	(75/84)
Enjoyable?	86.9%	(73/84)
Overall Over Four Areas	90.2%	(303/336)

Key Feedback

Really informative and engaging course. Allowing fitness coach to apply all techniques for members/clients as well as outside of work. Main thing for myself is that people are not their behaviours. Lou was fantastic and kept everyone engaged throughout the course. Very knowledgeable and professional. - (LF)

Lou was very clear and professional She made the course interesting and productive - (GO)

It was somewhat spoiled by a couple of attendees who constantly talked through other attendees feedback and laughed when asked to listen. - (BB)

Brilliantly delivered, excellent resources - (AF)

Great facilitator, Lou is very knowledgeable and makes the course enjoyable - (LA)

Ok - (ML)

Lou was a great presenter, this was the most useful session for me. I thought the case study coaching helpful. - (RA)

Great course - (AM)

I learnt a lot - (LW)

Very good course, Lou a very good and friendly teacher. - (TB)

Good Day 2. I felt the Day 1 was a little bit of a repeat of what we had already learnt on L1 and 2. - (BK)

The course was good. But I do not like the role playing it feels too forced. - (NB)

Level 3 Health Coaching – In-depth Coaching Conversations
Be Well Health Coaching (Wigan) - 16th July 2026

9 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	83.3%	(45/54)
Effectiveness of Trainer?	85.2%	(46/54)
Training Materials	85.2%	(46/54)
Enjoyable?	85.2%	(46/54)
Overall Over Four Areas	84.7%	(183/216)

Key Feedback

Excellent course, enjoyed all the scenarios we role played with and also discussing the values and beliefs. I would really reccommend it to anyone who works with the public to expand their thinking and be able to support clients better, especially those who show resistance to change. - (JB)

Was a good course. I would like there to have been more on the psychology x - (SM)

Really good information on the course - (GS)

Very long but good teacher - (MM)

Very good interesting and interactive - (RW)

I would say that this course helps those to have professional and open conversations that are positive and progressive. This is a key skill in the health and fitness industry and can be a big advantage when members have health and wellbeing issues that need to be addressed in the correct systematic way using the four pillars and open conversations. - (AW)

Level 3 Health Coaching – In-depth Coaching Conversations
Be Well Health Coaching (Wigan) - 9th July 2026

13 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	88.5%	(69/78)
Effectiveness of Trainer?	94.9%	(74/78)
Training Materials	92.3%	(72/78)
Enjoyable?	89.7%	(70/78)
Overall Over Four Areas	91.3%	(285/312)

Key Feedback

N/A - (SM)

The course was good. The facilities were too hot due to no air con and lots of bodies in one room but provision was made to get outside or into air con areas regularly. It is interesting to explore other ways of communicating and building on skills. Resources and delivery good. Enjoyed it and looking forward to 22/7. - (BB)

Good course and I cant wait for part2 - (AM)

Great course. The room was very hot but Lou adapted by letting us work out of the room.Resources good. Not too much on the power point made it interesting rather than death by pp. - (BB)

Brilliant course, really enjoyed it - (LW)

The course was very well put together, excellent knowledge from the instructors delivering the course - (AF)

I really enjoyed being able to move out of the classroom to do activities broke the day up. - (HM)

I found the session helpful - (LA)

Great session - (AM)

It was a good session, just warm - (SM)

Feeling more confident and good tutors who made it more relaxing and at ease. - (TB)

Helpful and enjoyable - (RW)

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Primary Care Administration, Reception & Systems Training

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Courses

Primary Care Administration, Reception & Systems Training

Clinical Skills & Patient Care Training

Leadership Training

Mental Health & Patient Distress Training

Communication and Patient Experience

Health Coaching, Behaviour Change and Personalised Care

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Primary Care Administration, Reception & Systems Training

Clinical Skills & Patient Care Training

Leadership Training

Mental Health & Patient Distress Training

Communication and Patient Experience

Health Coaching, Behaviour Change and Personalised Care

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