Feedback

I loved the presentation and the groups, loved the ways everything was explained in detail - (DL)

Ian was a great trainer, very informative - (AP)

Interactive coursePoints were well presented - (JH)

Overall a very good session - (KW)

The trainer was the highlight of the course. The course material was incredibly interesting, and was presented in a bright and engaging way that kept me interested in the source material and allowed me to absorb all of the information. I liked that allegories were used frequently to help me understand new concepts, particularly the chimp and the zookeeper - (BD)

The course was quite enjoyable, it was also nice that the course was more interactive which allowed me to meet more people from within the company as I was able to meet individuals from other practices that I wouldn't have met before without this training. It has also helped to structure a way that we can speak with patients regarding the ways to handle upset patients. - (JJ)

It was very resourceful and helpful - (AA)

Thoroughly enjoyed the coursed found it very interesting - (AT)

The session was very good and gave me more openminded - (EB)

I learnt a lot - (AB)

Really informative, very friendly - (AN)

Good - (MA)

Great course - (NH)

Very helpful with good topics spoken about and understanding - (MN)

The session was very useful and I have come away feeling more confident now to deal with patients. - (KB)

Many Thanks for Paul for teaching the vocabulary of the study of terms and conditions (terminology).The course is memory/repeats driven and anecdotal. Fun learning. Myo Myo My Oh. Definitely recommend. - (NT)

Paul was really engaging, made the content fun and really broke everything down in a really easy way to understand. I feel a lot more confident in what the terminology means, and feel I have a useful toolkit to help me understand a greater scope of terminology in the future - (EG)

The course was very engaging and informative. - (AA)

It was easy to understand Paul with clear documentation to work with concise and informative. I feel ready to start summarising now. - (HD)

The session was friendly, engaging, and very informative. It helped me improve my understanding of note summarising, particularly how to identify which diagnoses and clinical information should be included in a patient's summary and which should not. The guidance provided was clear and practical, and I feel more confident applying these principles in my work. - (AA)

Paul's knowledge really made it useful, his professionalism made it essential and his humour and examples made it impactful. - (NT)

This course was really helpful. Paul went through the process of summarising really well, and was very clear in his explanations. The workbook and sheets provided were very helpful as well, making the session more interactive and providing something to make notes on and keep as a reminder. - (JT)

Paul was extremely informative and communicated with the group, which had us all engaged. - (MW)

Great session, good amount of people. Felt comfortable interacting during the session. Great tutor, very knowledgeable and easy to ask any queries to. - (MT)

An excellent course. - (CG)

Another excellent course -delivered at a good pace and entertaining. Learned a lot. A lot more confident in what summarising is and that I can do it - (AC)

Paul made it very interesting - (KT)

Really interesting, a better understanding of what to summarise. - (RW)

This course gave me an opportunity to reflect myself on how I communicate with people. It taught me the techniques of better conversations about health choices/ topics. - (CL)

Very informative. Both Jacki and Paul were very warm and welcoming. Was made to feel listened to and heard. - (SB)

Thank you for running the session. Both of you were fab - (NB)

Fantastic! Very informative and I would recommend. - (EW)

Fantastic course - Jacki and Paul were amazing and so knowledgeable. - (EC)