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Supervisory and Leadership Skills
Impact International - 22nd May 2019

5 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	93.3%	(28/30)
Effectiveness of Trainer?	100.0%	(30/30)
Training Materials	96.7%	(29/30)
Enjoyable?	93.3%	(28/30)
Overall Over Four Areas	95.8%	(115/120)

Key Feedback

Great platform for us to build from. Increased engagement. Invaluable having Beren as an external, facilitating the conversation - his appreciation of the organisation really added to conversation/insight generated. (JM)

Great to hear desire for 1:1's. (QK)

I feel like this has been a really good start to a valuable process. (MS)

Beren was an excellent facilitator and pitched the intuitively at the level required, producing lots of fantastic discussions and summarising everything clearly. (JR)

I only manage one person so was unsure of the value but I have come away with some goals I would line to achieve. (AR)

Supervisory and Leadership Skills
Wigan CCG - 16th January 2019

6 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	94.4%	(34/36)
Effectiveness of Trainer?	100.0%	(36/36)
Training Materials	97.2%	(35/36)
Enjoyable?	97.2%	(35/36)
Overall Over Four Areas	97.2%	(140/144)

Key Feedback

Very informative, enjoyable. (CA)

Really interesting and really helpful. Does require a lot of thinking, however really good. (CC)

Good session. (LP)

Informative. Open ways of thinking. Obtained ideas to put into practice. Learnt new objectives such as how to give feedback and own leadership skills. (SB)

Fantastic course - has given me ideas for approaching my new role and to introduce coaching and more positive feedback. (LB)

Very interactive & engaging. (JC)

Supervisory and Leadership Skills
Bury CCG - 6th December 2018

6 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	100.0%	(36/36)
Effectiveness of Trainer?	100.0%	(36/36)
Training Materials	100.0%	(36/36)
Enjoyable?	100.0%	(36/36)
Overall Over Four Areas	100%	(144/144)

Key Feedback

Very useful - recommend to any manager! (LB)

Very effective in helping me deal with difficult situations involving staff members and delegating tasks. (AM)

Really enjoyable course & very informative. (RB)

I found this course very useful & hopefully it will help me progress in my job role. (KA)

Lots of information given, useful scenarios. Great being a small team, everyone contributed and gained experience from each other as well as trainer. (LH)

Excellent trainer, obviously knows his stuff - shame it was only 1 day as there is so much to learn. (IA)

Supervisory and Leadership Skills
Blackpool CCG - 22nd November 2018

11 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	98.5%	(65/66)
Effectiveness of Trainer?	100.0%	(66/66)
Training Materials	97.0%	(64/66)
Enjoyable?	97.0%	(64/66)
Overall Over Four Areas	98.1%	(259/264)

Key Feedback

Yes, very enjoyable. (Anon)

Wanted some tips to improve my confidence, which I think I got & more ideas about giving feedback. Confirmed that the structure of my team meetings is good. (KC)

Initially anxious about the course. Very quickly made very welcome. The learning was delivered at a pace and with language I could understand and take on board. Enjoyed the day - interactive and informative. (MP)

I found the course fun, interesting and interactive. I feel I have learnt new skills about how to manage my team. (KM)

The training was very effective. The skills have been put in place & now I have to use them with confidence. The interactive sessions were good fun whilst being informative & telling. (MN)

Brilliant course, really interesting. (AC)

All good. Trainer knowledgeable and communicates well. (AG)

Enjoyable course, gained ideas to improve leadership style with staff. (Anon)

Great training session with lovely colleagues. Fantastic interaction/role play. :) (MA)

Presented well. Very thought provoking. Enjoyed the day. Thank you. (PF)

Supervisory and Leadership Skills
Blackpool CCG - 20th November 2018

11 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met?	90.9%	(60/66)
Effectiveness of Trainer?	98.5%	(65/66)
Training Materials	95.5%	(63/66)
Enjoyable?	93.9%	(62/66)
Overall Over Four Areas	94.7%	(250/264)

Key Feedback

Very informative and helpful training day. Lots to take in and use when I go to work. Thank you! (LR)

I am taking away some key points to consider when dealing with my colleagues, both regarding my behaviour and theirs. (Anon)

Would recommend course. Very useful. (Shame no t&c facilities tho!) (ER)

Enjoyable & informative. (LB)

Really enjoyable, I have attended a couple of your courses and have been impressed by content, tutor and timings. Very professional. (JN)

Beneficial to all managers/supervisors. (Anon)

Enjoyable & informative. (CE)

Enlightening. (AS)

Enjoyable & interactive. Great not to be death by powerpoint. Good delivery of subject. Great trainer Ian. (TC)

Very enjoyable and nice not to have to just sit and watch powerpoints. Enjoyed group interaction. (KS)

It was a very informative & enjoyable course. (SH)

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Primary Care Administration, Reception & Systems Training

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