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By the end of this workshop, your staff will have a good understanding of the principal terminology that they will come across in their day to day work.  The detail is based upon actual feedback from receptionists and managers (general practice and non-clinicians) as to the terminology they see, and does not give details which are unlikely to be used.

We feel that a working knowledge of terminology is essential to all staff members, but in particular to those involved in coding, summarising and secretarial work.


  • Introduction to terminology
  • How medical terms are formed – key prefixes and suffixes
  • Circulatory System
  • The Respiratory System
  • The Urinary System
  • The Liver
  • Diabetes
  • Asthma
  • Skeleton
  • Tests and Investigations
  • QoF
  • GP (General Practice) Qualifications

Unlike other courses, the content on this programme is designed to accelerate the learning of the delegates by focusing their learning on essential knowledge only.

Who Should Attend?

  • New managers
  • Summarisers and Coders
  • Secretaries
  • Non-clinicians
  • Receptionists
  • Great for in-house training

How Long Is The Course?

The course can be booked as 3 half day sessions or 2 full day sessions. We think it works best as 3 half days

Delegate Feedback

Medical Terminology
Northumberland CCG - 26th May 2022

14 delegates completed evaluations, each scoring 4 domains out of 6

Key Feedback