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Primary Care Leadership Training

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Summary

Leading in Primary Care is a practical leadership development programme designed for current and aspiring leaders working within general practice, Primary Care Networks and wider primary care services.

The programme explores what effective leadership looks like in the day-to-day reality of primary care. Participants examine their own leadership style, develop greater self-awareness and explore the behaviours that help leaders build trust, inspire others and create positive team cultures. Through reflection, discussion and practical application, delegates gain a deeper understanding of how their actions, communication and values influence the people around them.

Rather than focusing on leadership theory alone, the course helps participants develop practical approaches that can be applied immediately within the workplace. Topics include leadership versus management, influence without authority, courageous leadership, curiosity, integrity, communication, trust and compassionate leadership. Delegates also explore how to create a shared vision, motivate teams, develop talent and support others through change.

The programme recognises that leadership in primary care often involves working across organisational boundaries and influencing people without direct line management responsibility. Participants develop skills that help them lead effectively within multidisciplinary teams, Primary Care Networks and integrated care systems, whilst supporting collaboration, innovation and service improvement.

Whether you are new to leadership or looking to strengthen your existing approach, this programme provides the confidence, insight and practical tools needed to lead with authenticity, purpose and impact.

This course forms part of our wider Primary Care Leadership Training pathway.

Aims

This practical leadership development programme helps participants build the confidence, self-awareness and skills needed to lead effectively within primary care environments.

  • Understand the difference between leadership and management and the role both play within primary care
  • Develop greater self-awareness of personal leadership styles, strengths and areas for growth
  • Explore the leadership behaviours that build trust, credibility and positive workplace cultures
  • Develop curiosity, reflection and self-awareness as leadership strengths
  • Understand how vulnerability, trust and psychological safety contribute to high-performing teams
  • Build confidence in influencing others, including those without direct line management responsibility
  • Learn how to create and communicate a compelling vision that inspires and motivates teams
  • Strengthen communication skills that support engagement, collaboration and effective leadership
  • Understand how to identify, develop and nurture talent within teams
  • Explore the principles of compassionate leadership and their application within primary care
  • Develop practical approaches for supporting colleagues through change, uncertainty and challenge
  • Create personal actions that can be applied immediately within the workplace

The programme focuses on practical leadership behaviours that help participants support their teams, improve services and contribute positively to the delivery of high-quality primary care.

How Long Is The Course?

This programme is delivered across two interactive sessions. The first focuses on developing self-awareness and confidence as a leader, whilst the second explores how to inspire, influence and develop others within primary care settings.

The course combines reflection, discussion, practical exercises and workplace application, enabling participants to explore real leadership challenges and develop approaches that can be implemented immediately.

Delegates are encouraged to learn from one another, reflect on their own experiences and apply leadership concepts to situations commonly encountered within general practice, Primary Care Networks and wider primary care services.

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Who Should Attend?

This programme is designed for individuals who lead, supervise, coordinate or influence others within primary care settings and who wish to develop their leadership confidence and capability.

  • Practice Managers
  • Deputy Practice Managers
  • Assistant Practice Managers
  • Primary Care Network Managers
  • Primary Care Network Clinical Directors
  • GP Partners
  • Team Leaders
  • Supervisors
  • Care Navigation Leads
  • Reception and Administration Managers
  • Clinical Team Leaders
  • Project Leads
  • Emerging Leaders
  • Anyone preparing for a leadership or management role within primary care

The course is suitable for both experienced leaders who wish to refresh and strengthen their approach and individuals who are new to leadership responsibilities and seeking practical skills that can be applied immediately within the workplace.

Additional Information

The full course curriculum is detailed below.

Developing Yourself as a Leader

  • Exploring your role, responsibilities and leadership influence
  • Understanding the difference between leadership and management
  • Examining personal leadership styles and behaviours
  • Reflecting on strengths, challenges and opportunities for growth
  • Building confidence as a leader within primary care settings

Leadership in Primary Care

  • The realities of leading within practices, Primary Care Networks and integrated care systems
  • Leading beyond organisational boundaries
  • Influencing people without direct authority
  • Developing leadership impact across multidisciplinary teams
  • Creating positive change through leadership rather than position

Key Leadership Traits and Behaviours

  • Integrity and accountability in leadership
  • Developing self-awareness and emotional intelligence
  • Building trust and credibility
  • The role of communication, empathy and respect
  • Using influence to support collaboration and engagement

Courageous and Authentic Leadership

  • Understanding vulnerability as a leadership strength
  • Creating psychological safety within teams
  • Developing courageous leadership behaviours
  • Managing perfectionism, self-doubt and imposter syndrome
  • Supporting innovation, learning and continuous improvement

Curiosity, Reflection and Personal Growth

  • Developing curiosity as a leadership skill
  • Encouraging learning, innovation and problem-solving
  • Creating cultures where people feel safe to contribute ideas
  • Using reflection to strengthen leadership effectiveness
  • Supporting personal and professional development

Creating a Vision and Inspiring Others

  • Understanding the importance of purpose and shared values
  • Using the ‘Why, How and What’ model to inspire teams
  • Creating meaningful team visions and objectives
  • Communicating purpose during periods of change
  • Supporting teams to engage with organisational goals

Understanding and Developing Your Team

  • Recognising individual strengths, motivations and preferences
  • Understanding personal models of the world and different perspectives
  • Building inclusive and supportive team cultures
  • Spotting and developing talent within teams
  • Supporting future leaders and succession planning

Compassionate Leadership, Trust and Communication

  • The principles of compassionate leadership
  • Building trust through authenticity, reliability and transparency
  • Developing active and empathic listening skills
  • Creating environments where people feel valued and supported
  • Leading through communication, connection and inclusion

Throughout the programme, participants are encouraged to reflect on their own leadership experiences, learn from peers and develop practical approaches that can be applied immediately within primary care settings.

Those wishing to further develop communication, coaching and people-development skills may also be interested in our Communication & Patient Experience Training and Health Coaching, Behaviour Change and Personalised Care Training programmes.

Delegate Feedback

Primary Care Leadership Training
Tees Valley - 1st October 2024

8 delegates completed evaluations, each scoring 4 domains out of 6

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