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Neurodiversity Training for GP Teams

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Summary

Why This Training Matters

Neurodivergent patients often experience barriers when contacting GP practices, particularly at the first point of access.

By improving neurodiversity awareness in reception and care navigation roles, practices can:

  • Improve patient experience and accessibility
  • Reduce miscommunication and repeat contact
  • Lower stress for both patients and staff
  • Create a more inclusive and efficient service

Neurodivergent patients, including those with autism and ADHD, often face barriers when accessing GP services. These can include communication challenges, sensory sensitivities, and difficulties navigating healthcare systems.

Without appropriate awareness, these barriers can lead to:

  • Missed or delayed diagnoses
  • Ineffective consultations
  • Increased patient anxiety
  • Health inequalities

By investing in neurodiversity training in primary care, GP teams can reduce these barriers and improve outcomes for all patients.

Inclusive Communication Training for GP Teams

Effective communication is central to good clinical care. This course focuses on inclusive communication in healthcare, helping GP teams adapt their approach to better meet the needs of neurodivergent patients.

You will learn how to:

  • Adjust communication styles for different needs
  • Structure consultations clearly and predictably
  • Reduce misunderstandings and build patient trust
  • Support patients who may struggle with traditional consultation formats

Supporting Neurodivergent Patients in General Practice

This training equips GP teams with practical strategies for supporting neurodivergent patients in general practice, including small but impactful adjustments to care delivery.

Areas covered include:

  • Creating a more accessible and predictable practice environment
  • Recognising sensory and communication needs
  • Making reasonable adjustments in appointments
  • Supporting person-centred, strengths-based care

Book Neurodiversity Training for Your Team

Ready to improve how your practice supports neurodivergent patients?

Contact Striding Edge Consultancy to book this course for your team or discuss tailored delivery options.

Aims

What You Will Learn in This Neurodiversity Training

  • Recognise common neurodivergent profiles, including autism and ADHD
  • Use inclusive, non-judgemental communication to reduce anxiety
  • Adapt communication for different processing speeds and preferences
  • Apply practical adjustments in primary care environments
  • Manage difficult interactions calmly using structured approaches
  • Avoid common communication pitfalls that lead to distress
  • Build confidence when supporting neurodivergent patients

 

How Long Is The Course?

This training is a half day course and you should allow 3 hours for delivery. The course can be delivered on Teams or face to face with your team.

Who Should Attend?

Who Should Attend This Training?

This course is designed for:

  • GPs
  • Practice nurses
  • Reception and administrative staff
  • Allied health professionals working in primary care

Anyone involved in patient interaction will benefit from a shared understanding and consistent approach.

Additional Information

This neurodiversity training for GP care navigators equips participants with practical tools and confidence to support neurodivergent patients in primary care settings.

The course explores how to recognise neurodivergent profiles, understand sensory and communication differences, and reduce barriers to accessing care. Participants will learn how to adapt communication styles, make simple environmental adjustments, and manage challenging interactions calmly and effectively.

The focus is on creating a more inclusive patient experience while improving efficiency, reducing stress, and supporting staff wellbeing.

Our approach

At Striding Edge Consultancy, we provide training that is:

  • Practical and immediately applicable
  • Grounded in lived experience and research
  • Interactive and engaging
  • Tailored to primary care settings

We focus on real-world scenarios, giving your team tools they can use straight away.

Course format

Flexible delivery options include:

  • In-person workshops
  • Live online sessions
  • Custom sessions for your practice or Primary Care Network (PCN)

Why choose Striding Edge Consultancy?

We specialise in supporting organisations to:

  • Build inclusive systems
  • Improve communication practices
  • Deliver equitable care

Our training is designed specifically for healthcare settings, ensuring relevance and impact for GP teams.

  • Custom sessions for your practice, health board, ICB or Primary Care Network (PCN)

Further Learning in this Area

To discover how your team can develop its patient empathy and awareness around other areas, visit our page here.

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