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Navigating Patient Uncertainty
Supporting people who understand the benefits of change but feel overwhelmed by practical, emotional or social barriers.
Primary Care Training
Health Coaching, Behaviour Change and Personalised Care Training
Our practical health coaching and behaviour change training is designed specifically for healthcare professionals, primary care teams, and wider health and wellbeing roles looking to drive impactful patient outcomes.
Courses focus on active listening, motivation, self-management, goal setting, and person-centred approaches that help individuals take an active role in managing their own health journeys. Training ranges from introductory health coaching skills through to PCI-accredited Health and Wellbeing Coaching programmes.
“Rather than focusing solely on providing solutions, these approaches encourage greater patient involvement, confidence, and long-term self-management.”
Why Health Coaching and Personalised Care Matter
Many of the health challenges people face are influenced by behaviour, lifestyle factors, long-term conditions and wider social circumstances. Information and advice remain important, but they are not always enough to support lasting change.
Health coaching and personalised care help healthcare professionals work alongside people to explore what matters to them, understand their motivations and identify practical steps towards their goals. This person-centred approach helps staff to:
- build trusting, person-centred relationships
- listen for what matters to each individual
- explore motivation and barriers to change
- support informed choices and achievable goals
- encourage confidence and long-term self-management
Across primary care, community services and wider health and wellbeing settings, these skills help turn everyday conversations into opportunities for meaningful, sustainable change.
The Reality of Supporting Behaviour Change
Healthcare professionals need practical approaches that work within the complexity and time pressures of real patient conversations.
Working Within Time Pressures
Balancing complex, person-centred coaching conversations with brief clinical consultations and everyday interactions.
Moving Beyond Advice-Giving
Shifting from directive advice towards collaborative conversations, shared decisions and patient-led goal setting.
Health Coaching, Behaviour Change and Personalised Care Training Pathways
Build skills progressively, from confident everyday conversations to accredited health and wellbeing coaching and specialist applications.
Health Coaching Foundations
Develop active listening, empathy, questioning, reflection and rapport for more effective everyday conversations.
Health Coaching for Behaviour Change
Use motivational interviewing, coaching conversations and goal setting to support sustainable changes in health and wellbeing.
Advanced Health and Wellbeing Coaching
Develop recognised coaching expertise through established frameworks, personalised care approaches and practical coaching techniques.
Applying Health Coaching Approaches
Apply person-centred behaviour change techniques to vaccine confidence, health inequalities and informed decision-making.
How Training Supports Teams
Grounded in the realities of healthcare practice, our training gives staff practical skills they can apply immediately. It helps professionals listen more effectively, understand individual perspectives and support people to identify achievable goals that matter to them.
Teams develop greater confidence in conversations about long-term conditions, lifestyle change, self-management and concerns about healthcare interventions. Shared coaching principles also create a more consistent, joined-up experience across services.
Training helps staff to:
- approach challenging conversations with empathy and curiosity
- use practical frameworks for behaviour change and goal setting
- support self-management without taking over responsibility
- build consistency across multidisciplinary teams and services
- feel more confident and effective in their own roles
These principles are embedded throughout the programmes in this training area and can be applied across primary care, community services and wider health and wellbeing settings.
Health Coaching, Behaviour Change and Personalised Care Courses
Choose from foundational and accredited health coaching programmes, or specialist training focused on vaccine confidence and health inequalities.
Who This Training Is For
Our programmes are suitable for healthcare professionals, primary care teams, social prescribing services, community organisations and wider health and wellbeing roles.
They are particularly relevant for:
- health and wellbeing coaches seeking core skills or PCI-aligned pathways
- social prescribing link workers supporting community-led goals
- care coordinators managing long-term condition pathways
- practice nurses and allied health professionals
- primary care teams strengthening personalised care conversations
- community and public health teams supporting vaccine confidence
Programmes can support individual development or build a shared approach across whole teams, PCNs and Training Hubs.
Flexible Training Delivery
Choose a delivery format that works for your workforce, or commission a programme tailored to local priorities and population needs.
Live Online Workshops
Highly interactive half-day or full-day sessions delivered live online for teams across different locations.
Face-to-Face Workshops
Practical, facilitated learning delivered at your location and grounded in the conversations staff have every day.
Bespoke Commissions
Tailored around PCN or Training Hub priorities, local health inequality data, workforce needs or vaccine confidence initiatives.
Frequently Asked Questions
It is designed for healthcare professionals, primary care teams, health and wellbeing coaches, social prescribing link workers, care coordinators, community organisations and others who support people to make informed choices about their health.
Our Level 2 and Level 3 Health Coaching programmes follow PCI-accredited pathways, supporting the Personalised Care Institute curriculum standards used in primary care.
Yes. We provide highly interactive live online workshops as well as face-to-face delivery, depending on your workforce locations and operational requirements.
Yes. We regularly adapt coaching modules, vaccine confidence workshops and health inequality programmes for individual organisations, PCNs and Training Hubs.
Yes. Training can be delivered for individuals, small teams, whole GP practices or across Primary Care Networks and Training Hubs, depending on your requirements and goals.
We work with individual GP practices, Primary Care Networks, Training Hubs, health boards, ICBs, community services and wider health and wellbeing organisations to deliver training that reflects local priorities and real-world practice.
Commission Health Coaching and Personalised Care Training
Striding Edge Consultancy provides practical, engaging training for healthcare professionals, primary care teams and wider health and wellbeing services.
Whether you want to develop coaching skills, support behaviour change, strengthen personalised care conversations or respond to local health priorities, we can help you identify and tailor the right training pathway.