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        Primary Care Administration, Reception & Systems Training

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  • About
  • Courses
      • Workshops for individuals
      • Upcoming Courses
      • Workshops for your team
      • Courses

        Primary Care Administration, Reception & Systems Training

        • SNOMED Coding Training for Primary Care
        • Note Summarising Training
        • New GP Receptionist Training (Scotland)
        • All Primary Care Administration, Reception & Systems Training courses

        Clinical Skills & Patient Care Training

        • Understanding Blood Tests and Results In Primary Care: A Practical Guide for Clinical Staff
        • Ear Care Training for Primary Care Staff
        • Type 2 Diabetes Clinical Update for Primary Care
        • All Clinical Skills & Patient Care Training courses

        Leadership Training

        • Supervisory and Leadership Skills
        • Changing the Conversation: Appraisals that Inspire Growth
        • Time Management for Busy People
        • All Leadership Training courses

        Mental Health & Patient Distress Training

        • Eating Disorder Awareness Training for Primary Care Clinicians
        • Compassionate, inclusive and trauma-informed communication
        • Self Harm Awareness Training for Primary Care Clinicians
        • All Mental Health & Patient Distress Training courses

        Communication and Patient Experience

        • Compassionate, inclusive and trauma-informed communication
        • Conflict Resolution
        • Excellent Customer Care
        • All Communication and Patient Experience courses

        Health Coaching, Behaviour Change and Personalised Care

        • Level 1 Health Coaching – Everyday Interactions
        • Level 2 Health Coaching – Short Coaching Conversations
        • Level 3 Health Coaching – In-depth Coaching Conversations
        • All Health Coaching, Behaviour Change and Personalised Care courses
  • Contact Us
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Feedback

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Difficult Conversations for Clinical Teams
Greater Manchester Clinical Training Hub - 19th September 2024

3 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met? 100.0% (18/18)
Effectiveness of Trainer? 100.0% (18/18)
Training Materials 100.0% (18/18)
Enjoyable? 100.0% (18/18)
Overall Over Four Areas 100% (72/72)
Key Feedback
I really enjoyed this session and I would 100% recommend the session. Paul was absolutely brilliant and made the session interactive and enjoyable. - (PA)
Paul was amazing, I will be recommending this course to my collegues. - (MC)
Very useful session - (SK)

Difficult Conversations for Clinical Teams
Wigan - 2nd July 2024

6 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met? 100.0% (36/36)
Effectiveness of Trainer? 100.0% (36/36)
Training Materials 100.0% (36/36)
Enjoyable? 100.0% (36/36)
Overall Over Four Areas 100% (144/144)
Key Feedback
Amazing course!!!! It was really enjoyable and informative. It will help in situations in both work and everyday life, with family/friends. Highly recommended! - (EB)
I really enjoyed today, I feel have I have a lot information I can relate back to. Thank you! - (NL)
Excellent course, interactive and informative. - (KM)
I was able to hit the goal about having conversations with patients when they are facing difficult circumstances. The belief that we should always operate under the assumption that they are doing things the best they can with the best intent. The course was detailed and very helpful in a professional setting and personal setting. - (JJ)
Extremely interesting session. Paul was so knowledgeable and passionate. I really enjoyed how interactive this session was and really made me think about my own actions and how I could improve them to make my own and my patients experiences better. Thank you! - (LP)
Informative knowledgeable tutor, very friendly! - (TW)

Difficult Conversations for Clinical Teams
Wigan - 23rd May 2024

2 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met? 100.0% (12/12)
Effectiveness of Trainer? 100.0% (12/12)
Training Materials 100.0% (12/12)
Enjoyable? 100.0% (12/12)
Overall Over Four Areas 100% (48/48)
Key Feedback
Really good course - very helpful! - (BA)

Difficult Conversations for Clinical Teams
SE Combined Client - 22nd February 2024

5 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met? 100.0% (30/30)
Effectiveness of Trainer? 100.0% (30/30)
Training Materials 100.0% (30/30)
Enjoyable? 100.0% (30/30)
Overall Over Four Areas 100% (120/120)
Key Feedback
Excellent day of learning. The session has helped me to think and react differently. - (LT)
Brilliant course - thank you! - (NW)
Excellent day, very interactive. It was very thought provoking. - (LE)
Excellent trainer who was passionate about his subject. Thoroughly enjoyed all the content and information. I can use this learning to make my consultations much more effective. - (SH)
Excellent course and trainer! - (CT)

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If you’re interested in any of the courses we offer and would like to know more, please contact us today as we'd be happy to answer any questions you may have.

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Striding Edge Consultancy

Primary Care Administration, Reception & Systems Training

  • SNOMED Coding Training for Primary Care
  • Note Summarising Training
  • New GP Receptionist Training (Scotland)
  • All Primary Care Administration, Reception & Systems Training courses

Clinical Skills & Patient Care Training

  • Understanding Blood Tests and Results In Primary Care: A Practical Guide for Clinical Staff
  • Ear Care Training for Primary Care Staff
  • Type 2 Diabetes Clinical Update for Primary Care
  • All Clinical Skills & Patient Care Training courses

Leadership Training

  • Supervisory and Leadership Skills
  • Changing the Conversation: Appraisals that Inspire Growth
  • Time Management for Busy People
  • All Leadership Training courses

Mental Health & Patient Distress Training

  • Eating Disorder Awareness Training for Primary Care Clinicians
  • Compassionate, inclusive and trauma-informed communication
  • Self Harm Awareness Training for Primary Care Clinicians
  • All Mental Health & Patient Distress Training courses

Communication and Patient Experience

  • Compassionate, inclusive and trauma-informed communication
  • Conflict Resolution
  • Excellent Customer Care
  • All Communication and Patient Experience courses

Health Coaching, Behaviour Change and Personalised Care

  • Level 1 Health Coaching – Everyday Interactions
  • Level 2 Health Coaching – Short Coaching Conversations
  • Level 3 Health Coaching – In-depth Coaching Conversations
  • All Health Coaching, Behaviour Change and Personalised Care courses

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