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        Primary Care Administration, Reception & Systems Training

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        • Understanding Blood Tests and Results In Primary Care: A Practical Guide for Clinical Staff
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  • About
  • Courses
      • Workshops for individuals
      • Upcoming Courses
      • Workshops for your team
      • Courses

        Primary Care Administration, Reception & Systems Training

        • SNOMED Coding Training for Primary Care
        • Note Summarising Training
        • New GP Receptionist Training (Scotland)
        • All Primary Care Administration, Reception & Systems Training courses

        Clinical Skills & Patient Care Training

        • Understanding Blood Tests and Results In Primary Care: A Practical Guide for Clinical Staff
        • Ear Care Training for Primary Care Staff
        • Type 2 Diabetes Clinical Update for Primary Care
        • All Clinical Skills & Patient Care Training courses

        Leadership Training

        • Supervisory and Leadership Skills
        • Changing the Conversation: Appraisals that Inspire Growth
        • Time Management for Busy People
        • All Leadership Training courses

        Mental Health & Patient Distress Training

        • Eating Disorder Awareness Training for Primary Care Clinicians
        • Compassionate, inclusive and trauma-informed communication
        • Self Harm Awareness Training for Primary Care Clinicians
        • All Mental Health & Patient Distress Training courses

        Communication and Patient Experience

        • Compassionate, inclusive and trauma-informed communication
        • Conflict Resolution
        • Excellent Customer Care
        • All Communication and Patient Experience courses

        Health Coaching, Behaviour Change and Personalised Care

        • Level 1 Health Coaching – Everyday Interactions
        • Level 2 Health Coaching – Short Coaching Conversations
        • Level 3 Health Coaching – In-depth Coaching Conversations
        • All Health Coaching, Behaviour Change and Personalised Care courses
  • Contact Us
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Feedback

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Vaccine Hesitancy Training for Family Hubs
NHS Wigan - 10th July 2026

5 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met? 93.3% (28/30)
Effectiveness of Trainer? 93.3% (28/30)
Training Materials 93.3% (28/30)
Enjoyable? 93.3% (28/30)
Overall Over Four Areas 93.3% (112/120)
Key Feedback
This course gave me an opportunity to reflect myself on how I communicate with people. It taught me the techniques of better conversations about health choices/ topics. - (CL)
Very informative. Both Jacki and Paul were very warm and welcoming. Was made to feel listened to and heard. - (SB)
Thank you for running the session. Both of you were fab - (NB)
Fantastic! Very informative and I would recommend. - (EW)
Fantastic course - Jacki and Paul were amazing and so knowledgeable. - (EC)

Vaccine Hesitancy Training for Family Hubs
NHS Wigan - 26th June 2026

3 delegates completed evaluations, each scoring 4 domains out of 6

Learning Goals Met? 100.0% (18/18)
Effectiveness of Trainer? 100.0% (18/18)
Training Materials 100.0% (18/18)
Enjoyable? 100.0% (18/18)
Overall Over Four Areas 100% (72/72)
Key Feedback
Really enjoyed the session and have learned how to be more empathetic when having those conversations. - (SB)
Paul & Jacki were lovely & the session was very informative. They did amazingly, especially in the heat. It was really good having them both, Jacki for the conversation and reflective listening and Paul for the science and facts. - (KG)
Really good informative session :) - (RH)

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Striding Edge Consultancy

Primary Care Administration, Reception & Systems Training

  • SNOMED Coding Training for Primary Care
  • Note Summarising Training
  • New GP Receptionist Training (Scotland)
  • All Primary Care Administration, Reception & Systems Training courses

Clinical Skills & Patient Care Training

  • Understanding Blood Tests and Results In Primary Care: A Practical Guide for Clinical Staff
  • Ear Care Training for Primary Care Staff
  • Type 2 Diabetes Clinical Update for Primary Care
  • All Clinical Skills & Patient Care Training courses

Leadership Training

  • Supervisory and Leadership Skills
  • Changing the Conversation: Appraisals that Inspire Growth
  • Time Management for Busy People
  • All Leadership Training courses

Mental Health & Patient Distress Training

  • Eating Disorder Awareness Training for Primary Care Clinicians
  • Compassionate, inclusive and trauma-informed communication
  • Self Harm Awareness Training for Primary Care Clinicians
  • All Mental Health & Patient Distress Training courses

Communication and Patient Experience

  • Compassionate, inclusive and trauma-informed communication
  • Conflict Resolution
  • Excellent Customer Care
  • All Communication and Patient Experience courses

Health Coaching, Behaviour Change and Personalised Care

  • Level 1 Health Coaching – Everyday Interactions
  • Level 2 Health Coaching – Short Coaching Conversations
  • Level 3 Health Coaching – In-depth Coaching Conversations
  • All Health Coaching, Behaviour Change and Personalised Care courses

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