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MS Teams – Chaperoning for Primary Care – 21 July – Fully Booked
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Call +44 (0) 1539 726118
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As managers and leaders, most of the conversations that we have are unplanned insofar as we don’t consider the language we might use. In this course, we look at how a simple model for understanding personality types can really help us to plan to have more effective and empathetic conversations to effect real change. It also shows us how we can ‘flex’ our own behaviours to ensure that we get the best out of those we work with and for.
In addition, we address the personal motivation of those that we manage, use a model to identify the preferences of those we speak to, and then consider the approaches to become more effective in our communication..
Consider the motivation of colleagues using the Skill-Will matrix
Understand different approaches for managing colleagues who over and underperform
Introduce the concept of personality types
The key skills in developing rapport
Spotting different personality types and flexing your behaviour and language
Becoming more personally effective in having difficult conversations
Any manager or leader who wishes to develop their communication skills.
This course is a full day, running from 9.30am until 4.30pm.
Understanding Personality Types
Spencer House, Carlisle - 15th January 2019
9 delegates completed evaluations, each scoring 4 domains out of 6
|Learning Goals Met?||92.6%||(50/54)|
|Effectiveness of Trainer?||100.0%||(54/54)|
|Overall Over Four Areas||96.8%||(209/216)|
The course was made fun and interesting. Lots of useful information & thought provoking. (AB)
We have an overall satisfaction score of+98%
from our attendees of this course.
If you’re interested in this Understanding Personality Types course or would just like to know more details, use the button to the right to get in touch with us today. Alternatively call us on 01539 726118.