We are taking onsite bookings for the 1st January onwards
Subject to Government guidance
Online: Telephone Skills relevant to Covid - October 22, 2020 - 9:30 am
Call +44 (0) 1539 726118
We are now offering some courses online via video conferencing software, please click here if you'd like to view dates and book.
A punchy, one hour session that is aimed at helping staff talk to patients/clients who don’t speak English as a first language.
It gives tips on communicating face to face, on the phone and in writing.
This course is suitable for all staff.
Speaking to People with English as a Second Language
Online - 1st July 2020
1 delegates completed evaluations, each scoring 4 domains out of 6
|Learning Goals Met?||83.3%||(5/6)|
|Effectiveness of Trainer?||100.0%||(6/6)|
|Overall Over Four Areas||95.8%||(23/24)|
This online course makes you think from the patient prospective on how better to deal with them. It will make me think more on my approach. (JB) 01.07.20
We have an overall satisfaction score of+95%
from our attendees of this course.
If you’re interested in this Speaking to People with English as a Second Language course or would just like to know more details, use the button to the right to get in touch with us today. Alternatively call us on 01539 726118.