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Reducing Clinical Correspondence
We are now offering some courses online via video conferencing software, please click here if you'd like to view dates and book.
This course aims to reduce the amount of correspondence that GPs have to deal with on a daily basis by more than 50%. The course introduces a simple process to enable practices to consider what they look at now, and what they need to look at to reduce wasted time and then gives a protocol for admin staff to consider how they will then review clinical letters.
Our exemplar surgery has reduced their GP viewing by more than 70%!
Aims
- To fully explain a process for reducing the clinical correspondence viewed by your clinicians
- To provide a structure for an initial audit to develop your GPs’ confidence
- To develop a protocol to be used by your practice
- To give a consideration for the investment required by the practice in admin time
Who Should Attend?
- Admin staff
- GPs
- Managers
How Long Is The Course?
The course is 2.5 – 3 hours.
Delegate Feedback
Reducing Clinical Correspondence
HMR Academy - 3rd September 2020
2 delegates completed evaluations, each scoring 4 domains out of 6
| Learning Goals Met? | 100.0% | (12/12) |
| Effectiveness of Trainer? | 100.0% | (12/12) |
| Training Materials | 100.0% | (12/12) |
| Enjoyable? | 100.0% | (12/12) |
| Overall Over Four Areas | 100% | (48/48) |
Key Feedback
The training was very in-depth and detailed to the group’s needs. Helped me getting a better understanding but also clarification that what we are currently doing as a practice is correct. Also gave a few ideas that currently we do not offer that we could use to hopefully make a more efficient way of organising and sending the information onwards. (CRP)
It was good to work through the protocol with a GP on the session and hearing about it from different personnel groups. Looking forward to receiving the updated protocol and running through this with the team then following it up with the audit. (JG)
This course is definitely useful, with different tips and ways that can definitely make it easier for both clinical and non clinical staff to make a difference. (E)
We have an overall satisfaction score of
+98%from our attendees of this course.
Striding Edge Consultancy
Other Courses We Offer
Giving and Receiving Feedback – speedy management skills
Speaking to People with English as a Second Language
Team building and away days
Effective Delegation Skills
Coaching Skills for Team Leaders
Appraisal Skills
HR Skills for Team Leaders / Managers
Understanding Personality Types
Difficult Conversations
Time Management
Mindfulness
Mental Health Awareness
HAVE QUESTIONS OR WANT TO KNOW MORE ABOUT THIS COURSE?
If you’re interested in this Reducing Clinical Correspondence course or would just like to know more details, use the button to the right to get in touch with us today. Alternatively call us on 01539 726118.