We are now offering some courses online via video conferencing software, please click here if you'd like to view dates and book.

This session is an immersive and practical 3-hour course. We look at all the key skills and techniques, including the interpersonal behaviours required for effective interventions and clarification, before, during and after meeting


  • We discuss and clarify the key roles and responsibilities at meetings, including those of the minute taker
  • Taking notes and focusing on actions. SMART applied to action points
  • We introduce and compare layout templates and formats
  • Simplifying language and summarizing
  • Actions and behaviours for effective and skilful interventions

Who Should Attend?

Everyone responsible for taking minutes in meetings.

Delegate Feedback

Minute Taking
Wigan Borough CCG - 26th February 2018

11 delegates completed evaluations, each scoring 4 domains out of 6

Key Feedback