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Some of the most complex challenges for any manager relate to HR performance and behaviour issues.  Identifying and managing bullying and harassment requires confidence and understanding and this practical course gives the non-HR manager the background they need to take the correct steps.


  • Harassment, abuse and bullying
  • Definitions and the law
  • The impact of Harassment: personal and organisational
  • What does harassment and bullying look like
  • Understanding what is and isn’t harassment
  • Causes of Harassment
  • A New Approach to managing harassment
  • An organisational response
  • Tools for Managers
  • Creating the right culture and management behaviours

Who Should Attend?

All managers and team leaders

How Long Is The Course?

This is a full day (6 hour course).

Delegate Feedback

Identifying and Managing Harassment and Abuse
HMR Primary Care Academy - 20th April 2022

2 delegates completed evaluations, each scoring 4 domains out of 6

Key Feedback