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Some of the most complex challenges for any manager relate to HR performance and behaviour issues.   Managing absence and attendance is a delicate matter. We need to consider the reasons for absence, but also the needs of the organisation. We have to delicately tread the line between sympathy, organisation need and the law that protects employees.


  • The impact of absence – Do you know the true cost?
  • Short and long term Absence
  • Recording absence
  • Using absence trigger points – The Bradford Factor and other trigger levels
  • Absence Patterns
  • Return to Work Interviews – the importance and purpose
  • The value of medical records
  • Maintaining contact with absent employees
  • Professional Services and Support
  • Disability – Understanding your obligations
  • Dismissal – when might it be reasonable to dismiss
  • Managing difficult cases
  • Employee Wellbeing

Who Should Attend?

All team leaders and managers.

How Long Is The Course?

This is a full day (6 hour) course.

Delegate Feedback

Managing Attendance and Absence
Cockermouth & Maryport PCN - 14th May 2019

9 delegates completed evaluations, each scoring 4 domains out of 6

Key Feedback