We are now offering some courses online via video conferencing software, please click here if you'd like to view dates and book.

The session is best run as an in house, or protected learning time session and is designed to bring your whole team up to speed.  It is a real alternative on-line evaluation, looking at the issues that your practice faces, and presenting your team with real knowledge as to how to improve security, effectiveness and safety. A typical quote from this course is that it really opens your eyes to the real issues of IG and confidentiality.


  • Definition of IG
  • Understanding the requirements of the DPA and what we know of the GDPR
  • Types of consent
  • Managing Confidential and Sensitive data
  • Caldicott in Practice
  • Data Quality issues
  • Managing faxed and emailed information
  • Managing the information of young people
  • Mobile phone issues
  • Confidentiality policy
  • Code of Confidentiality
  • Freedom of Information Act

Who Should Attend?

  • Primary Care managers
  • Nurses and Healthcare assistants
  • Receptionists who chaperone patients
  • GPs who use chaperones
  • Great for in-house training or PLT

How Long Is The Course?

The course is a half day session (3 hours)

Delegate Feedback

Information Governance
Online (6 delegates) - 24th June 2021

4 delegates completed evaluations, each scoring 4 domains out of 6

Key Feedback