Online: SNOMED - September 7, 2022 - 9:30 am
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Online: Medical Terminology in 4 parts - October 5, 2022 - 2:00 pm
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Having necessary but difficult conversations is one of the great challenges that we all have to face. These conversations can cause a great deal of anxiety as we plan what needs to be said and try to anticipate how it might go. These anxieties and anticipations actually shape the very nature of how we communicate and impact upon our success. The ability to plan conversations in a structured way really enables us to get the best possible outcome with our colleagues and parents too.
The course looks at how we can flex our behaviour by thinking in advance about whom we are speaking to, and how adapting our language and pace can have a real impact upon the outcome of the conversations.
This course is a full day (6 hours).
If you’re interested in this Difficult Conversations in Education course or would just like to know more details, use the button to the right to get in touch with us today. Alternatively call us on 01539 726118.