We are now offering some courses online via video conferencing software, please click here if you'd like to view dates and book.

This course can be delivered to all NHS organisations, including general practice, PCNs and provider trusts.  The programme looks at overcoming resistance to the appraisal process, introduces concepts to ensure that the conversations are motivating and meaningful, will enable your organisation to hit its appraisal targets, and provides confidence to both appraiser and, if required appraisee.

We have delivered this course across many GP practices and trusts, to thousands of employees.  We look at your organisational culture, establish a baseline in our preparation, and can even help with design of documentation and policy formation.  We are not generic Appraisal training providers, we are NHS Appraisal training experts!


  • Understanding the anxieties of those being appraised and developed
  • Identifying what to appraise and management of goal setting
  • Motivational skills in how to appraise effectively
  • Using behaviours to improve effectiveness
  • The role of the business plan in appraisal
  • Identifying development opportunities that are relevant and realistic to both the organisation and the individual
  • Understanding how people learn
  • Using significant events effectively in development

Who Should Attend?

  • GP staff leads
  • Practice managers
  • Any other nurse, finance, reception, pharmacy, clinical manager with responsibility for appraising their team

How Long Is The Course?

The course is a full day session (6 hours) but can be split over two half days.