"(The) trainer was excellent, with very good communication and understanding.  Very enjoyable and would definitely recommend this course."

"Paul gave a very interesting overview and realistic morning on PDR discussions.  He did not bog the morning down with boring theories and gave excellent ideas I can use to conduct my PDRs and make my work more efficient but less work for myself.  I will use his materials for the future and new ideas.  Thank you."

"Very informative, incorporating NLP very well.  I found this course most enjoyable."

"Thoroughly enjoyable course, well explained.  Excellent learning and teaching techniques.  All personal learning goals achieved.  Thank you."

"This was a very useful course.  Any doubts or issues I had were listened to and explained fully.  I would recommend this course to all staff."